Latest Travel Requirement and Information
Passengers are responsible for having a valid passport and all required travel documents, such as visas or entry permits. They must also meet all immigration, health, and travel requirements of their destination or transit countries.
Immigration authorities may deny entry for missing, invalid, or damaged documents. All resulting costs are the passenger’s responsibility. Majestic Fast Ferry is not liable for delays, denied entry, or issues caused by incomplete or improper travel documentation.
- A passport with at least 185 days’ validity
- The passport must be in good condition and free from any tears, stains, or physical damage.
- The passport must contain at least one unused visa page for the visa-on-arrival sticker. (if applicable)
All travellers including Indonesia citizens are required to submit Indonesia arrival card within 3 days before arrival.
Website: https://allindonesia.imigrasi.go.id/
If you hold a passport from any of the countries listed below, you do not need a visa to enter.
| Brazil | Brunei Darusallam | Cambodia | Colombia |
| Hong Kong | Laos | Malaysia | Myanmar |
| Peru | Philippines | Singapore | Suriname |
| Thailand | Timor-Leste | Turkey | Vietnam |
Note: This list may be updated by Indonesian authorities. Passengers should reconfirm before travel via the link below: https://www.imigrasi.go.id/wna/daftar-negara-voa-bvk-calling-visa/daftar-negara-bebas-visa-kunjungan
Note: Visa-free entry to Indonesia permits a maximum stay of 30 days and is strictly for tourism.
Travellers visiting for business related activities are advised to obtain a business visa prior to departure.
Travellers visiting for business related activities are advised to obtain a business visa prior to departure.
Travellers holding passports from the following countries are eligible for Visa on Arrival (VOA):
| Albania | Andorra | Argentina | Armenia |
| Australia | Austria | Azerbaijan | Bahrain |
| Belarus | Belgium | Bosnia and Herzegovina | Bulgaria |
| Canada | Chile | China | Croatia |
| Cyprus | Czech Republic | Denmark | Ecuador |
| Egypt | Estonia | Finland | France |
| Germany | Greece | Guatemala | Hungary |
| Iceland | India | Ireland | Italy |
| Japan | Jordan | Kazakhstan | Kenya |
| Kuwait | Latvia | Liechtenstein | Lithuania |
| Luxembourg | Maldives | Malta | Mauritius |
| Mexico | Monaco | Mongolia | Morocco |
| Mozambique | Netherlands | New Zealand | Norway |
| Oman | Palestine | Papua New Guinea | Poland |
| Portugal | Qatar | Romania | Russia |
| Rwanda | Saudi Arabia | Serbia | Seychelles |
| Slovakia | Slovenia | South Africa | South Korea |
| Spain | Sweden | Switzerland | Taiwan |
| Tanzania | Tunisia | Ukraine | United Arab Emirates |
| United Kingdom | United States | Uzbekistan | Vatican City |
| Venezuela |
Note: This list may be updated by Indonesian authorities. Passengers should reconfirm before travel via the link below: https://www.imigrasi.go.id/wna/daftar-negara-voa-bvk-calling-visa/daftar-negara-subjek-visa-on-arrival?golden_visa=0&all=1
7-Day Visa on Arrival (Special Riau Islands VOA)
A special 7-day Visa on Arrival is now available exclusively for visitors to the Riau Islands (Batam, Bintan, and Karimun).- Fee: Rp250,000 /pax
- Purchase Method: Available only offline
- Validity: Maximum stay of 7 days.
- Extensions: Not extendable.
- Purpose: Tourism only.
| Payment Method | Admin Fee | Total Payable |
| Cash | Rp 3,000.00 | Rp 253,000.00 |
| Card (EDC) | Rp 8,500.00 | Rp 258,500.00 |
30-Day Temporary Stay Permit
For visitors staying longer than 7 days.- Fee: Rp500,000 / pax
- Validity: Up to 30 days stay in Indonesia.
| Payment Method | Admin Fee | Total Payable |
| Cash | Rp 3,000.00 | Rp 503,000.00 |
| Card (EDC) | Rp 14,000.00 | Rp 514,000.00 |
Overstay Penalty
- Rp1,000,000 per day
- Applies to both VISA and Permit holders who exceed their allowed stay.
Required Documents for VOA Application
To ensure a smooth immigration process, visitors must prepare:- Passport with at least 185days’ validity and one empty visa page
- Completed All Indonesia Arrival Card
- Return or onward ticket
- Exact VOA payment in Rupiah(recommended to avoid delays)
The following categories of travelers are eligible for visa-free entry when traveling from Singapore to Indonesia.
| Eligible Category | Description |
| Singapore Permanent Resident (PR) | Individuals holding valid Permanent Resident (PR) status in Singapore, identifiable by a blue National Registration Identity Card (NRIC). |
| Singapore Long-Term Visit Pass (LTVP) holders | Spouses or children of Singapore PRs who hold a valid Long-Term Visit Pass (LTVP) issued by the Immigration & Checkpoints Authority (ICA) of Singapore. |
| Singapore Student’s Pass holders | Foreign nationals currently studying in Singapore and holding a valid Student Pass issued by the Singapore government. |
| Condition | Detail |
| Maximum stay | 4 days |
| Extendable / Convertible? | No — cannot extend or convert |
| Documents required | Must show valid residence documents (via Singpass) / Blue NRIC |
| For LTVP dependent entry | Must be accompanied by the Singapore PR holder and may need marriage certificate / birth certificate / family registry |
| Not applicable to | Citizens of Calling Visa countries (Calling Visa Subject List: https://www.imigrasi.go.id/wna/daftarnegara-voa-bvk-calling-visa/daftar-negara-calling-visa?golden_visa=0&all=1 ) |
Visa-Free Entry Allowed Only at These Indonesian Immigration Checkpoints
| No. | Checkpoint | City / Island |
|---|---|---|
| 1 | Nongsa Terminal Bahari | Batam |
| 2 | Marina Teluk Senimba | Batam |
| 3 | Batam Centre | Batam |
| 4 | Citra Tri Tunas | Batam |
| 5 | Sekupang | Batam |
| 6 | Sri Bintan Pura | Tanjung Pinang |
| 7 | Bandar Bentan Telani Lagoi | Tanjung Uban |
| 8 | Tanjung Balai Karimun | Tanjung Balai Karimun |
| 9 | Bengkong | Batam |
| Field | Details |
|---|---|
| Address | 7 Chatsworth Road, Singapore 249761 |
| Telephone | +65 6737 7422 |
| Fax | +65 6737 5037 / +65 6235 5783 |
| singapore.kbri@kemlu.go.id | |
| Website | https://kemlu.go.id/singapore/en |
| Office Hours |
MON - 8:30am to 1:00pm & 2:00pm to 5:00pm TUE - 8:30am to 1:00pm & 2:00pm to 5:00pm WED - 8:30am to 1:00pm & 2:00pm to 5:00pm THU - 8:30am to 1:00pm & 2:00pm to 5:00pm FRI - 8:30am to 12:30pm & 2:30pm to 5:00pm |
